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Problem Loading Recipes from FC Archive DVD

ChefJC's picture

I can open the FC Archive program but when I double click on an article or magazine, it gets stuck and then the program crashes. Help!

CooksTalk_Mods's picture

Customer Service (post #71542, reply #1 of 4)

That's frustrating. I'm going to pass your email along to our customer service folks who will follow up with you momentarily. Hang tight!

-CT Mods

oxsWT5PP6q's picture

Same problem on my Mac Pro Power Book laptop (post #71542, reply #2 of 4)

I have the same problem either from the dvd or after downloading to my Mac. The program crashes at the same point.

chefmowatt's picture

program freezes up (post #71542, reply #3 of 4)

I have the same problem and am still awaiting a response from anyone. Is anyone working on this problem or are you still on vacation?

CooksTalk_Mods's picture

Customer Service can help (post #71542, reply #4 of 4)

Sorry about that. I’ve passed your email address on to our customer service group. A member of the team will write you to troubleshoot.

If anyone else encounters problems with his or her DVD archive, the best thing to do is to call one of our representatives directly at 1-877-787-4998 or email: support@customerservice.taunton.com.