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Oh help. MasterCook problems

Jean's picture

Tried to get into MasterCook6 this morning and I'm getting a runtime error notice - Abnormal program termination.


I click OK and it shuts down. Rebooting does not help. This is a catastrophe. Yes I have a back-up, but I've added a lot of stuff since then.


Any ideas of how to fix this problem without uninstalling and reinstalling everything?


 I don't know how I got over the hill without getting to the top.
Will Rogers


http://www.thebreastcancersite.com

A  clear conscience is usually the sign of a bad memory.
http://www.thebreastcancersite.com/
help to provide free mammograms for women in need
schnitzel's picture

(post #57175, reply #1 of 17)

So sorry, Jean. :(


It could be a corrupt cookbook, do you remember which cookbooks were opened and added to last?

Anyway, check here for info:
http://community.vugames.com/WebX?14@3.JU1jdxgBIhF.4@.ef02eb7


~Amy W 


"You don't have to cook fancy or complicated masterpieces - just good food from fresh ingredients." ~Julia Child

Jean's picture

(post #57175, reply #2 of 17)

Thanks, that was it. I know which book is corrupt, do you think I can fix it? It's parked on my desktop for the time being. It does have a lot of my favorites in it but I think I have 90% of  them on my back up disc.

 I don't know how I got over the hill without getting to the top.
Will Rogers


http://www.thebreastcancersite.com

A  clear conscience is usually the sign of a bad memory.
http://www.thebreastcancersite.com/
help to provide free mammograms for women in need
schnitzel's picture

(post #57175, reply #3 of 17)

Good job! And it doesn't sound too bad.

You could send an e-mail to that site's Moderator, Pam Erickson
pam_vugmoderator@earthlink.net and ask if she can recover the book for you.
http://community.vugames.com/WebX?13@121.xVj3dpGjIYN.9@.efe2419/0


For now, you could put just that cookbook (from your backup disk) into your Collection using Windows Explorer.



~Amy W 


"You don't have to cook fancy or complicated masterpieces - just good food from fresh ingredients." ~Julia Child


Edited 8/26/2004 12:03 pm ET by schnitzel

Jean's picture

(post #57175, reply #4 of 17)

Thanks for the links. I've emailed Pam. Last time I had problems my SIL bailed me out, but he's in TX. He's a highly paid computer guru, but that time he worked for food. :)


I appreciate your help. These machines really intimidate me when something goes wrong.


 I don't know how I got over the hill without getting to the top.
Will Rogers


http://www.thebreastcancersite.com

A  clear conscience is usually the sign of a bad memory.
http://www.thebreastcancersite.com/
help to provide free mammograms for women in need
schnitzel's picture

(post #57175, reply #5 of 17)

You're very welcome, and please let us know what happens with the cookbook.


Have you figured out what caused this problem?


~Amy W 


"You don't have to cook fancy or complicated masterpieces - just good food from fresh ingredients." ~Julia Child

Jean's picture

(post #57175, reply #6 of 17)

No, like anything else that goes wrong with a computer, I have not the faintest clue. I have such a love/hate relationship with this machine. grrrrr. I'll let you know if and what I hear from Pam.

 I don't know how I got over the hill without getting to the top.
Will Rogers


http://www.thebreastcancersite.com

A  clear conscience is usually the sign of a bad memory.
http://www.thebreastcancersite.com/
help to provide free mammograms for women in need
schnitzel's picture

(post #57175, reply #7 of 17)

Yeah, I know what you mean.


And the same thing happened to me years ago when I first got MasterCook, no idea what went wrong either. Back then, the people at Sierra were able to fix it for me.


~Amy W 


"You don't have to cook fancy or complicated masterpieces - just good food from fresh ingredients." ~Julia Child

Jean's picture

(post #57175, reply #8 of 17)

I sent my corrupted file to PamN and she sent back a corrected file, yippee. I did lose  a bunch of recipes and ALL the categories. This is by far the largest of my cookbooks too. GROAN.  This will not be a fun job.


She also gave me some instructions as how to possibly cull some more recipes, but as I read my mind went blank and my eyes glazed over.  Dunno if it's worth the time or the stress.


Anyway, these are some smart gals!!


Thanks for your help, too.  J.


 


 I don't know how I got over the hill without getting to the top.
Will Rogers


http://www.thebreastcancersite.com

A  clear conscience is usually the sign of a bad memory.
http://www.thebreastcancersite.com/
help to provide free mammograms for women in need
schnitzel's picture

(post #57175, reply #9 of 17)

It's really good to know they still do this "cookbook recovery" thing.

She also gave me some instructions as how to possibly cull some more recipes, but as I read my mind went blank and my eyes glazed over.

Oh, dear, I know that feeling. Well, at least you have most of your recipes.
Save the rest for a rainy day . . .


~Amy W 


"You don't have to cook fancy or complicated masterpieces - just good food from fresh ingredients." ~Julia Child

favorablyimpressed's picture

(post #57175, reply #10 of 17)

I'm glad to hear that you were able to salvage the majority of your recipes.  We can all learn from your experience.  Actually, when I read your plea, my knees actually felt weak.  I've never even considered something like that happening. 


Did she indicate that the size of your cookbook was too large?  I guess I need to spend more time learning the intricacies of this program.  Did you see that they are introducing ver. 8 next month!


I'm glad schnitzel was there to point you in the right direction.  I spent a lot of time on their various sites, learning lots of new wrinkles. 

Jean's picture

(post #57175, reply #11 of 17)

I'm glad schnitzel was there to point you in the right direction


Me too!  I may have found them again. (They helped me before when I upgraded from MC3) but it would have taken me a lot longer.


Amy RULES.


How the files became corrupted is the big mystery!


 I don't know how I got over the hill without getting to the top.
Will Rogers


http://www.thebreastcancersite.com

A  clear conscience is usually the sign of a bad memory.
http://www.thebreastcancersite.com/
help to provide free mammograms for women in need
MEANCHEF's picture

(post #57175, reply #12 of 17)

Repeat after me:  BACKUP FILE

Jean's picture

(post #57175, reply #16 of 17)

How often do you back up  your recipe files?  How many new recipes do you add between times? 

 I don't know how I got over the hill without getting to the top.
Will Rogers


http://www.thebreastcancersite.com

A  clear conscience is usually the sign of a bad memory.
http://www.thebreastcancersite.com/
help to provide free mammograms for women in need
MEANCHEF's picture

(post #57175, reply #17 of 17)

I probably never have more than 5 new recipes before i back it up

schnitzel's picture

(post #57175, reply #13 of 17)

*blush*

Jean, do you use Import Assistant when adding a recipe?


~Amy W 


"You don't have to cook fancy or complicated masterpieces - just good food from fresh ingredients." ~Julia Child

leeannr's picture

(post #57175, reply #14 of 17)

Have any of you tried The Living Cookbook? I was looking on Amazon to purchase MC, and the first reviewer of the product recommended the Living Cookbook instead, so I checked out their site.

www.livingcookbook.com

But you can download a free trial that includes 25 uses, then it's $29.95. That's a one time price, and all future updates are free.

Anyway, I've been playing around with this for a couple weeks now, and I'm in love with it! Very user-friendly, and great help forums right online, too. Also, they have online tutorial "movies" to help you use the product. I highly recommend it!

Edited 8/28/2004 8:58 am ET by leeannr


Edited 8/28/2004 10:40 am ET by leeannr

Jean's picture

(post #57175, reply #15 of 17)

Import Assistant. Yes Ma'am. Wonderful little tool. I use it all the time.


 


 I don't know how I got over the hill without getting to the top.
Will Rogers


http://www.thebreastcancersite.com

A  clear conscience is usually the sign of a bad memory.
http://www.thebreastcancersite.com/
help to provide free mammograms for women in need