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Please help me understand

helena1's picture

I sent an e-mail to Martha Stewart living, inquiring if it was possible to subscribe from an international address to the magazine. This is a part of the response I got:


Thank you for contacting MARTHA STEWART LIVING Customer Service..

The current cost for a 12-issue (one-year) subscription to MARTHA STEWART LIVING
to be delivered to an international address is $48.  This rate includes all
charges for delivery via surface mail.  Airmail delivery is unavailable.  To
order, please send your payment in U.S. funds drawn on a U.S. bank to the
address below.  We accept American Express, VISA, or MasterCard.  To order by
credit card please include complete credit card information (type of card,
number, and expiration date).  Please use the order information provided below:


Now I don't understand what they mean with the payment thing. Do I need to send them dollar bills, or do I have to call and give them my credit crad info by phone? What does 'send your payment in US funds drawn on a US bank' mean?


Thanks for helping this non-native English speaker out!

Laurie's picture

(post #46790, reply #1 of 18)

I would send either a US money order........or give them your credit card info - in which case you will be billed $48 US funds. I tend to send the US money order when I order magazines from the US. (I live in Canada)

helena1's picture

(post #46790, reply #2 of 18)

Please don't laugh but I don't know what a money order is?

shywoodlandcreature's picture

(post #46790, reply #3 of 18)

It's like a certified cheque, only generally more acceptable. You can buy a money order from your bank, or possibly from your post office, or from any agency that ships money overseas (like Western Union). Because you've already paid the face amount (in this case, $48. US), the funds are secured, and the receiver doesn't have to wait for the cheque to clear the bank, which can take a month or more. It's the safest way to send money, since you get a receipt, so if the money order gets lost in the mail, or is stolen, you can stop payment and get a refund.





"It was a bright cold day in April, and the clocks were striking thirteen."
George Orwell, 1984

Risottogirl's picture

(post #46790, reply #4 of 18)

It is like a check or bank draft, you purchase it with cash at a bank or in some countries (like the US and France) at the Post Office. However if the Martha Stewart folks say it must be  "drawn on a US bank" - that presents a problem, unless you have an account in a US bank. Your bank could probably provide you with the money order or bank check but it would be drawn on that bank -  and presumably your bank is a Netherlands bank.


Depending on where you live (large city) you may be able to visit a local branch of a large US bank (Citibank comes to mind) and give them cash for a cashiers check drawn on them. That might work, there. Over here banks are very reluctant to provide monetary instruments to non-customers because of tightened regulations on cash transactions.


Honestly, I live in the US and subscribe to a lot of foreign magazines...mostly French and British. The whole process is easier and faster with a credit card, if you have one.


 


Water is a great ingredient to cook with, it has such a neutral flavor


Bobby Flay

Water is a great ingredient to cook with, it has such a neutral flavor - Bobby Flay

helena1's picture

(post #46790, reply #6 of 18)

Thank you all for explaining, I really had no clue what it meant. And I do think the money order will be difficult to do, but I have a credit card and will try it that way. Now what do you all think of faxing credit card info? We have become *very* carfeul wit the CC since it has been duplicated in some way while we were on vacation once, and someone had an $8.000 ball on our account (luckily everything was refunded but those were scary days).

Risottogirl's picture

(post #46790, reply #7 of 18)

Honestly, I think you are generally safer if you input your card for an on-line purchase. The part of the Martha Stewart site where you subscribe is a secure site.


Of course anything can be "hacked", but anyone could pick up a fax sitting on a fax machine and duplicate it too.


I think there are more safeguards in place for using your credit card on-line than for faxing it. Just my opinion.


Most likely whomever got your credit card number on your vacation, took it in a restaurant or hotel or shop by making a duplicate slip or copying the number down along with info. They probably did not get it by hacking into a computer system.


I work with identity theft issues (in the non-culinary part of my work life) and more credit card fraud happens with individuals physically stealing your number by copying it or writing it down, than happens with big systems being hacked into - but those get a lot more press.


Water is a great ingredient to cook with, it has such a neutral flavor


Bobby Flay

Water is a great ingredient to cook with, it has such a neutral flavor - Bobby Flay

helena1's picture

(post #46790, reply #8 of 18)

You are so right. Our number was definately copied (we think in a retaurant) and it wasn't about someone hacking the computer. It's just that in the Martha Stewart case, you can only order online if you're US or CAnadian. Don't ask me why. I will figure out a way though! Thank you so much for explaining everything, I really do appreciate it!

Risottogirl's picture

(post #46790, reply #9 of 18)

There are a couple of French food mags that I subscribe to and there WAS no other way to do so than to write them an actual letter, requesting a subscription, and providing my credit card number that way. I sent it via regular airmail.


It was addressed to the Subscription department, but who knows who opens that stuff - no worse or better than a fax machine I guess.


Faxes make me nervous.  We get a lot of random stuff as incoming faxes because our fax number is a couple of digits off from the POLICE department - we get stuff all the time that definitely should NOT be going to the wrong places. Peole misdial the fax numbers - we get at least one a day!!


I just sent you am e-mail about this :)



Water is a great ingredient to cook with, it has such a neutral flavor


Bobby Flay


Edited 12/28/2006 1:28 pm ET by Risottogirl

Water is a great ingredient to cook with, it has such a neutral flavor - Bobby Flay

helena1's picture

(post #46790, reply #13 of 18)

Got it and replied! THANKS!!

MadMom's picture

(post #46790, reply #10 of 18)

Could someone in the US order it for you and you reimburse them?  Or do they only sell US and Canadian subscriptions on line.  I could always call and see if they would send it to you using my credit card, and you could reimburse me, if you would like.



Not One More Day!
Not One More Dime! Not One More Life! Not One More Lie!

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helena1's picture

(post #46790, reply #14 of 18)

Thanks MM, Risottogirl very kindly offered her help also :o). It looks as if I'm going to be enjoying those mags delivered right to my doorstep soon, hooray! I love the magazine (not Martha herself, but the magazine is quite brilliant :o))

assibams's picture

(post #46790, reply #5 of 18)

Yay, now why didn't I think of that ;-)


in U.S. funds drawn on a U.S. bank To me that means a check issued by a US bank. I'd charge it to a credit card. $48 really isn't such a bad deal, especially with the exchange rate right now.



Be yourself. Everyone else is already taken.

"A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort."
Herm Albright

Risottogirl's picture

(post #46790, reply #12 of 18)

$48 is not bad.


For Christmas, SO surprised me with subscriptions to two BBC publications - OLIVE and Good Food. For one year subscriptions, they cost 75 and 59 GBP, which is something like $260+!


I don't think even my French  mags cost that much!!


Water is a great ingredient to cook with, it has such a neutral flavor


Bobby Flay

Water is a great ingredient to cook with, it has such a neutral flavor - Bobby Flay

shoechick's picture

(post #46790, reply #17 of 18)

I love both of those.  Years and years ago my grandmother used to save me all of her Good Food and I'd bring them back with me when I would visit, now they're available in Canada..Yeah!!!  $10 each but still, they're great magazines.


When science discovers the center of the universe, a lot of people will be disappointed to find they are not it.

The World is a book, and those who do not travel read only a page.  ~St. Augustine

BonnieinHolland's picture

(post #46790, reply #11 of 18)

Helena,


I'm sorry that I didn't see this before (and for not responding in Dutch to you -- I am not doing so because I suspect that the site won't accept a foreign language - plus Americans tend to find it off-putting when there are foreign languages on American sites).  What Martha Stewart Living meant with US funds and the US bank business, I think, was for payment via a check in dollars from a US bank - that would be for the folks who have a US bank account.  The easiest way for you to pay is with your credit card on-line.  That doesn't always work, I know, because most sites are not set up to take foreign addresses -- so, instead, you could give them a call at the customer service line if you have a problem.  Never ever pay by putting actual money in an envelope.


cheers, Bonnie (in Arnhem)

helena1's picture

(post #46790, reply #15 of 18)

Thank you Bonnie! No problem about the English, it helps to keep up my language skills :o). It's all been taken care of by now, so I'm all set! I still don't understand what the problem with international customers is. The mag can be sent by mail as if it were a US address, credit cards are accepted world wide, I just don't understand why they see a need to scare off international customers with policies like this. I want to give them business and they make me feel as if they do everything in their power to reject me!

assibams's picture

(post #46790, reply #16 of 18)

Great! I'll follow your example soon. So, you just filled in the subscription form on the MarthaStewart site?


Be yourself. Everyone else is already taken.

"A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort."
Herm Albright

helena1's picture

(post #46790, reply #18 of 18)

Nope, not possible. I received a lot of help :o)