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Problem with Fine Cooking Archive DVD: Won't Print on a MAC

Problem with Fine Cooking Archive DVD: Won't Print on a MAC (post #69541)

cowandhorse on Tue, 03/16/2010 - 16:34

Cooking Discussion

Can anyone help with a problem related to the Fine Cooking Magazine Archive DVD: we can't get it to print on a Mac?

Thanks

Sorry about that! (post #69541, reply #1 of 5)

RDA in reply to cowandhorse [original] on Wed, 03/17/2010 - 08:53

Help is on the way, cowandhorse. Our Tech Support is on the case and will email you directly with a fix.

Robyn

Same Problem on Fine Woodworking DVD? (post #69541, reply #2 of 5)

by cowandhorse in reply to

RDA [original] on Wed, 03/17/2010 - 09:11

Can I assume that if we were to purchase the Fine Woodworking DVD for the same Mac, we would have the same printing issues?

Yes (post #69541, reply #3 of 5)

RDA in reply to cowandhorse [original] on Wed, 03/17/2010 - 09:44

Yes, unfortunately. At the moment, the FWW archive DVD has the same printing issue for many (though, not all) mac users. Customer Service assures me there is a fix in the works, though, so it won't be a problem for much longer. In the meantime, they'll walk you through.

I would also like to receive the same fix. (post #69541, reply #4 of 5)

by vV7XfpRTnC in reply to

RDA [original] on Sun, 05/02/2010 - 19:46

I've got a Mac and tried to print a recipe today from the Fine Cooking Archive 1994-2009 and found that the programs didn't even recognize my printer.

Customer Service (post #69541, reply #5 of 5)

RDA in reply to vV7XfpRTnC [original] on Mon, 05/03/2010 - 06:49

Morning,

I've alerted our customer service team that you could use some help. Stay tuned; you'll hear from someone very shortly.

Thanks,
Robyn

P.S. For similar DVD printing issues, it's best to contact our Customer Service group directly.

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Problem with Fine Cooking Archive DVD: Won't Print on a MAC